Search experiments, large and small
Nice post listing some of google’s experiments in sometimes small and seemingly trivial aspects of their search.
Official Google Blog: Search experiments, large and small.
Experimentation is a very powerful tool, and we use it very widely to test potential changes to search. At any given time, we run anywhere from 50 to 200 experiments on Google [...]
Posted on August 30, 2008 at 5:30 pm by Dhananjay Nene · Permalink
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In: Interesting · Tagged with: usability
In: Interesting · Tagged with: usability
Particletree » On Asking Users For Their Feelings
Particletree » On Asking Users For Their Feelings
Nice article on how a carefully added field asking users for their feelings helps customer support
Posted on July 17, 2008 at 1:29 am by Dhananjay Nene · Permalink
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In: Interesting · Tagged with: support, usability
In: Interesting · Tagged with: support, usability
